PES Is a Sungrow Platinum Partner in Perth: What That Means for Your Solar and Battery System

Sungrow is the world’s largest inverter manufacturer. Decades of engineering investment back this title, along with a global installed base exceeding 700 GW. It also has one of the most established track records of any energy brand operating in Australia. Positive Energy Solutions holds Platinum Partner status with Sungrow. This is the highest tier in Sungrow’s Australian installer programme.

This post explains what Platinum Partner status involves. It covers what Sungrow’s inverter and battery products offer Perth homeowners, and why Positive Energy Solutions chose Sungrow as a core part of its product range.

1. About Sungrow

Sungrow was founded in 1997 in Hefei, China. It is listed on the Shenzhen Stock Exchange. It manufactures string inverters, hybrid inverters, central inverters, and battery storage systems. It supplies products across residential, commercial, and utility-scale solar markets in more than 150 countries.

In Australia, Sungrow has been present for over a decade. It has one of the largest installed bases of any inverter brand in the residential market. Its products are available through a wide distribution network. It keeps a local Australian technical support team. It also has a long track record of honouring warranties and supporting installers through product issues.

The scale of Sungrow’s manufacturing operation matters for product quality and longevity. Sungrow invests heavily in R&D, and holds thousands of patents. Its manufacturing facilities operate at a scale that allows for rigorous quality control, at a level smaller manufacturers cannot match. For Perth homeowners, this means a product that is well-tested and well-supported. It is backed by a manufacturer with every reason to keep operating in Australia for the long term.

2. What Sungrow Platinum Partner Status Involves

Sungrow’s Australian installer programme operates across multiple tiers. Platinum Partner is the highest tier. It reflects Positive Energy Solutions’ sustained commitment to Sungrow products. It also reflects the depth of its team’s training, and its track record of quality installations.

• Advanced product training: Positive Energy Solutions’ installation team has completed Sungrow’s advanced training programme. It covers the full SH series hybrid inverter range and SBH battery system, including system design, installation procedures, commissioning, fault diagnosis, and firmware management. Training is updated as products evolve. It must be kept current to retain Platinum status.
• Installation volume benchmarks: Platinum Partner status requires a sustained volume of Sungrow installations per year. This ensures certified installers work with Sungrow products regularly enough to build genuine hands-on expertise, not just theoretical product knowledge.
• Priority technical support access: Platinum Partners have access to Sungrow’s priority technical support channel, bypassing standard queues. When a technical issue arises on a Positive Energy Solutions installation, the escalation path to Sungrow’s engineering team is direct and fast.
• Direct warranty escalation: For warranty matters on Sungrow products installed by Positive Energy Solutions, the customer contacts us. We work directly through Sungrow’s Platinum Partner channel to lodge and progress the claim. This is a much shorter path than a non-certified installer navigating a general warranty process.
• First access to new products: Platinum Partners get advance visibility of upcoming Sungrow product releases, such as new inverter generations and battery upgrades, before they are widely available. Positive Energy Solutions can advise customers on what is coming. We design systems that are compatible with future upgrades.

3. Sungrow’s Products in the Positive Energy Solutions Range

SH Series Hybrid Inverters

The Sungrow SH series is a range of hybrid inverters covering single-phase and three-phase residential applications. Positive Energy Solutions installs the following models as part of its standard package range.

• SH10RS (single phase): a 10 kW single-phase hybrid inverter. It suits the majority of Perth suburban homes with a single-phase grid connection, and manages solar generation, battery charge and discharge, and grid interaction in a single unit.
• SH10T (three phase): a 10 kW three-phase hybrid inverter. It is for homes and properties with a three-phase grid connection, common in larger homes, properties with ducted air conditioning, and some newer Perth estates.
• SH15T (three phase): a 15 kW three-phase hybrid inverter. It is for properties with higher generation capacity requirements or larger battery configurations.

The SH series inverters are built for Australian conditions. They have wide operating temperature ranges, IP65 weatherproofing for outdoor installation, and a quiet fan-assisted cooling design. All models include integrated monitoring through Sungrow’s iSolarCloud platform. They support Sungrow’s full residential and commercial product ecosystem.

Sungrow SBH Battery System

The Sungrow SBH is a modular lithium iron phosphate (LFP) battery system. It is designed to work with the SH series hybrid inverters as an integrated unit. LFP chemistry is the preferred choice for residential storage. It does not use cobalt, and has a lower thermal runaway risk than NMC chemistry. It also delivers stable cycle performance across the battery’s rated life.

• Modular design: the SBH adds capacity in 5 kWh modules. This lets the system be sized precisely for the home’s energy profile.
• Available capacity: 15 kWh to 40 kWh, depending on the configuration (3 to 8 modules). Single-phase installations top out at a practical 30 kWh. Three-phase installations can scale to the full 40 kWh. Positive Energy Solutions’ standard packages include 20 kWh (SH10RS and SH10T) and 30 kWh (SH15T), with larger configurations available.
• Cycle life: Sungrow’s published AU battery warranty is built around 10-year capacity retention (or a per-model throughput cap), not a manufacturer-warranted cycle count. For solar self-consumption and backup use, this supports many years of unrestricted daily cycling.
• Warranty: a 10-year product warranty, with a 70% capacity retention guarantee at the end of the warranty period.
• Indoor and outdoor rated: the SBH suits indoor or outdoor installation, with IP55 weatherproofing. This gives Positive Energy Solutions’ installation team flexibility in finding the right location for each property.

4. Why Positive Energy Solutions Chose Sungrow

Positive Energy Solutions offers several battery and inverter options, including SigenStor, Fronius GEN24 PLUS, and Tesla Powerwall 3. We chose Sungrow as a core part of our range for specific reasons.

• Proven Australian track record: Sungrow has been in the Australian market for over a decade, with one of the largest installed bases of any inverter brand. The product works, the support infrastructure is real, and the warranty record is established.
• Manufacturing scale and quality: as the world’s largest inverter manufacturer, Sungrow operates at a production scale that drives rigorous quality control and significant R&D investment. The products reflect that investment.
• LFP chemistry: the SBH battery uses lithium iron phosphate chemistry, the preferred choice for residential storage for its safety profile, cycle stability, and longevity. Positive Energy Solutions only installs LFP batteries.
• Modular scalability: the SBH’s modular design allows precise system sizing. For properties where storage requirements may grow over time, the modular approach gives a clear upgrade path.
• Three-phase capability: the SH10T and SH15T cover three-phase installations that many inverter brands do not handle as well at the residential scale. For Perth’s growing three-phase market, Sungrow’s three-phase range is a strong fit.

5. What Platinum Partner Status Means for Positive Energy Solutions Customers

When you choose a Sungrow system through Positive Energy Solutions, you get a Platinum Partner installation, the highest tier of Sungrow-trained expertise available through an independent Perth installer.

• Deep product knowledge: Positive Energy Solutions’ team has completed Sungrow’s advanced training programme across the full SH and SBH range. The installers configuring your system know it at a technical level well beyond a standard solar installation.
• Priority warranty path: if a Sungrow product issue arises on your system, Positive Energy Solutions’ Platinum Partner channel means a faster, more accountable escalation path than a non-certified installer can offer.
• Omnidian monitoring: every Positive Energy Solutions system, including Sungrow installations, is enrolled in Omnidian’s performance assurance programme. Omnidian monitors output continuously, and contacts you directly if it detects a performance issue, before you notice it yourself.
• 10-year Positive Energy Solutions workmanship warranty: we back every installation with a 10-year workmanship warranty covering the electrical installation itself, on top of Sungrow’s 10-year product warranty on the inverter and battery.
• Local Perth team: Positive Energy Solutions operates from a Perth showroom with local staff. If you have a question about your Sungrow system after installation, the same team who designed and installed it is reachable directly. There is no call centre, and no overseas support queue.

6. Is a Sungrow System Right for You?

Sungrow is a strong choice for Perth homeowners who want proven technology from the world’s largest inverter manufacturer. It is backed by a well-established Australian support network and a competitive product warranty. It suits three-phase properties especially well, along with anyone who wants a modular battery system that can scale with their energy needs.

Positive Energy Solutions’ design process matches the right system to each home. For some properties, the SigenStor’s AI energy management or the Fronius GEN24 PLUS’s specific configuration options may be a better fit. For others, Sungrow’s proven track record, modular scalability, and Platinum Partner support structure make it the strongest recommendation. The quoting process will identify which system is right for your situation.

Request Your Quote for a Sungrow System in Perth

Positive Energy Solutions provides no-obligation quotes for Perth homeowners. If you are considering a Sungrow hybrid inverter and SBH battery system, get in touch or visit our showroom to speak with the team directly. Your quote will include a system design specific to your property, applicable government rebates already deducted, and a clear breakdown of what is included.

Related guides

• How to Right-Size a Solar Battery: Sungrow SBR vs SBH Explained
• Sungrow Solar Battery Backup Power for Perth Homes
• Sungrow vs Tesla Powerwall 3 vs SigEnergy SigenStor: Which Battery Is Right for Your Perth Home in 2026?
• Why Positive Energy Solutions Is a Fronius Solutions Partner Plus in Perth

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Frequently Asked Questions

What is Sungrow Platinum Partner status?

Platinum Partner is the highest tier in Sungrow’s Australian installer accreditation programme. It requires completing Sungrow’s advanced training across the full product range, sustained installation volume benchmarks, and consistent quality standards. Platinum Partners get priority access to Sungrow’s technical support channel and a direct warranty escalation path. Positive Energy Solutions holds Platinum Partner status.

What Sungrow products does Positive Energy Solutions install?

Positive Energy Solutions installs the Sungrow SH series hybrid inverters (SH10RS for single phase; SH10T and SH15T for three phase) paired with the Sungrow SBH modular LFP battery system.

How much battery storage is available with a Sungrow SBH system in WA?

In Western Australia, the SBH scales from 15 kWh to 40 kWh, depending on configuration (3 to 8 modules). Single-phase installations reach a practical 30 kWh; three-phase installations reach the full 40 kWh. Positive Energy Solutions’ standard Sungrow packages include 20 kWh (SH10RS and SH10T configurations) and 30 kWh (SH15T configuration), with larger configurations available.

Does Sungrow use LFP battery chemistry?

Yes. The Sungrow SBH uses lithium iron phosphate (LFP) chemistry. LFP does not use cobalt, has a lower thermal runaway risk than NMC chemistry, and delivers stable cycle performance across the battery’s rated life. Sungrow’s AU warranty covers the SBH on a 10-year capacity-retention basis, rather than a fixed cycle count. This supports effectively unrestricted daily cycling for solar self-consumption. Positive Energy Solutions only installs LFP batteries.

What warranty does a Sungrow system come with?

Sungrow provides a 10-year product warranty on both the SH series inverters and the SBH battery, with a 70% capacity retention guarantee on the battery at end of warranty period. Positive Energy Solutions additionally provides a 10-year workmanship warranty covering the electrical installation.

Does Positive Energy Solutions only install Sungrow?

No. Positive Energy Solutions offers a range of battery and inverter options including SigenStor (SigEnergy), Fronius GEN24 PLUS and Reserva, and Tesla Powerwall 3 in addition to Sungrow. We recommend the most appropriate system based on your home’s energy profile, phase connection, and storage requirements.

About the Author

Jason Wiktorowicz
Sales Manager, Positive Energy Solutions | Perth, WA

Jason has been at the centre of Western Australia’s energy transition for over a decade. As Orchestration Lead on Project Symphony — WA’s largest virtual power plant pilot — and Stream Lead on Project Encore, he worked directly with AEMO, Western Power and Energy Policy WA to shape how distributed energy resources connect and operate on the SWIS. That work included developing and rolling out CSIP-AUS, now mandatory for all new WA grid connections. He also led Emergency Solar Management (ESM), the first program of its kind in WA, VPP for Schools (VPP4S), which provided direct market benefits through Supplementary Reserve Capacity, and REBAR, the WA Residential Battery Rebate scheme.

His earlier career spanned Synergy, Infinite Energy and Curtin University’s Sustainability Policy Institute, where he co-authored peer-reviewed research on net-zero urban precincts, solar integration and peer-to-peer energy trading, published in the journal Urban Planning in 2018.

At Positive Energy Solutions, Jason leads sales with a focus on system design accuracy and long-term performance. Positive Energy Solutions installs solar and battery systems, EV chargers and heat pumps, and holds partner accreditations with Fronius, SigEnergy, iStore and SunPower. Connect with him on LinkedIn.