Service & Support
Welcome to Positive Energy service and support centre.
Here you will find information on how to restart your inverter and re connect to the internet as well as our warranty information.
If you need additional help we are here to support all of our existing customers.
Solar Inverter Restart Procedures
Have you tried turning it off and on? Follow the instructions below and give it a go. Restarting the inverter can solve multiple errors you may be encountering.
Solar inverter connect to WIFI
Have you lost internet connection to your inverter? This is one of the more common enquiries we receive, if you have updated your internet or changed your passwords please find the instructions below.
Contact our Support Team
Is there an issue with your solar power system and restarting your inverter did not help? If so please complete the form below and we will be in contact.